ITIL® Foundation, Intermediate, Expert, ITSM - Trainings & Certification Courses
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ITIL (Information Technology Infrastructure Library) is a well-known concept in IT Service Management. There are 3 major steps to ITIL certifications. ITIL Foundation certification is the 1st step and the ITIL foundation training is given for 2 days of class room style workshop. There is an exam after the 2nd day of the training to clear ITIL Foundation certification. The next level is intermediate level certification and for which there are multiple streams like service operation, support, Release control and Validation etc. The final certification focuses on the lifecycle IT service management across few areas.